Effective date: October 9, 2026
Last updated: October 19, 2026
Acceptable Use and AI Content Policy
You must not use the Service to create, upload, request, store or share any of the following.
1. Child sexual abuse or exploitation material. Any sexual or sexualized depiction of a minor, or of anyone who appears to be a minor, including fictional, drawn or "aged-up" depictions. There are no exceptions. We report apparent child sexual abuse material to the relevant authorities and organizations as Canadian law requires. We preserve related data as the law requires.
2. Non-consensual intimate imagery. Nude, sexual or intimate images, video or audio of a real, identifiable person without their consent, including sexual deepfakes and "undressing" edits.
3. Deceptive impersonation and deepfakes. Content that falsely depicts a real person saying or doing something, in order to deceive, defraud, defame or harass. This includes voice clones of a real person without their consent. Political or election content that misleads people about what a candidate, official or public body said or did is also prohibited. If you publish realistic synthetic media of real people or events, you must label it as AI-generated wherever the law or the platform requires.
4. Harassment, hate and violence. Content that threatens, bullies, doxxes or incites violence, or that promotes hatred against people based on a protected characteristic. Content that glorifies terrorism or extremist violence.
5. Illegal content and activity. Content that is illegal where you are or in Canada. This includes fraud, phishing, scams, counterfeit documents or IDs, and instructions for weapons capable of mass harm.
6. Intellectual property infringement. Content that infringes copyright, trademarks, publicity or privacy rights. This includes uploading others' work without permission to imitate or reproduce it.
7. Sexual content. Sexually explicit content of any kind. Real people are never allowed (see item 2).
8. Abuse of the Service. Bypassing safety filters, rate limits or credit metering. Scraping, reverse engineering or overloading the Service. Probing security, except through responsible disclosure to security@visolab.io. Reselling accounts or credits. Using the Service to build a competing model or dataset. Using automation we haven't allowed.
Enforcement. We may use automated and human review. We may refuse prompts, remove content, withhold credits used for violating content, and suspend or close accounts.
We don't promise to review every generation before it's made. Where it's lawful and safe, we'll tell you what action we took and why, and give you a way to respond at support@visolab.io.
Reporting. Email:
- support@visolab.io for abuse
- copyright@visolab.io for intellectual property
- the intimate-image removal form for non-consensual intimate imagery (we remove it within 48 hours of a valid request)
- privacy@visolab.io if you see yourself, your voice or your work in our gallery or marketing (we take likeness content down within 2 business days)